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IRDA License No. 16

Important Contacts-

TTK Branch Office location & addresses

Ambulance Services
All major hospitals in the country have ambulance service available in their hospital. The list is extensive and dynamic. Please contact our 24x7 Helpline (Toll Free 1800-425-8885) to get the latest information on the network hospitals in your city or check for the details of hospitals through our hospital search box in the left menu

Blood Banks, Eye Banks & Pharmacies
All major hospitals in the country do have an attached Blood Bank, Eye Bank and 24 hour Med Stores in their hospital. The list is extensive and dynamic. Please contact our 24x7 Helpline (Toll Free 1800-425-8885) to get the latest information on the network hospitals in your city or check for the details of hospitals through our hospital search box in the left menu.

What do I do in an emergency situation?

The policyholder is advised to get admitted immediately.

In case of admission to a Network Hospital the hospital will admit the patient as per the procedure of the hospital. The hospital will then contact TTK and send us a request for authorization. At times the policyholder may be required to contact TTK for authorization. The policyholder must send the pre-authorization request completely filled. TTK will revert within 6 hours of receipt of the request with a response.

In case cashless access is declined, this is in no way to be construed to be denial of treatment The policyholder must obtain the treatment as per his/ her treating doctors advice. The denial of pre-authorization letter shall not be construed to mean that the policyholder cannot claim under the terms and conditions of the policy from TTK.

In such cases you are advised to file your claim for reimbursement and TTK will settle the claim as per your policy terms and conditions.

In case the policyholder gets admitted to a non-network hospital then the hospitalisation bills will be reimbursed subject to Terms, exclusions, Conditions and limitations of your Policy

First Aid -

First aid is the immediate care, which is given to a person following an injury or sudden serious illness prior to proper medical aid. The aim of first aid is to save life, prevent worsening and promote fast recovery. The First Aid kit should be available in your home, in the car, during travel, in office etc

Contents of an ideal First-Aid box. The first aid kit should be an airtight container that should be stored in a dry place. This place should be easily accessible in an emergency. But it should be out of reach of children. Always do regular checking to see that your kit does not hold any medicines, which have overshot the expiry date etc.

The kit should include:

• Antiseptic lotion, ointment or cream. Betadine / Soframycin may be used.
• Dettol / Savlon lotion · Sterile cotton
• Disposable gloves (if possible)
• Sterile gauze pieces & dressings
• Calamine lotion (or any other soothing lotion)
• Bandages of different sizes
• Crepe bandage
• Adhesive tape
• Scissors · Tweezers / pincer
• Sterile disposable needle
• Some non-rusted safety pins

Remember to be remain calm in an emergency situation & reassure the patient. Do not cause further harm. Call for medical help immediately. Check for unconsciousness

If you wish to undergo the training in handling emergency, you can contact - St John's Ambulance Services, an affiliate to the Indian Red Cross Society, located in your area